Please contact me for a CV.
Work History
Senior Manager User Experience - Westlaw
Reimagining Westlaw, the #1 legal research product for the AI Age
2025 – Present
Senior Manager User Experience - Practical Law and Checkpoint
Spearheaded an AI-driven UX strategy for legal and tax professionals
2022 –2024
Principal - UX Design & Strategy
2021 – 2022
Lead Educator for Design Thinking, UX & UI Design
2019 – Present
Founder
An online forum for Not-for-Profits to meet their design needs through volunteer activity of a growing community of over 700 diverse creatives
2020 – Present
Charitable trust promoting folklore through animation, educational materials and documentaries
Board of Directors
2013 – Present
Applied design thinking to digital transformation through progressively more responsible roles
Strategy and Service Design Lead & Coach
2020 – 2021
Group/Portfolio Manager - Consumer Digital Strategy
2019 –2020
User Experience Manager, Shipping and Mailing Products
2018 – 2019
User Experience Manager
2016 – 2018
Social venture to empower Artisans, keepers of centuries old handicraft traditions, through global eCommerce
Founder and Designer
2015 – 2017
BlueGuru Consulting - Designthinking for Business
Design thinking consultancy for solving business problems in various areas such as brand development and market research, and user experience design
Founding Partner
2012 – 2016
Consultant, Digital Strategy & Experience
2010– 2011
User Experience Designer
2008 – 2010
Consultant, User Experience
2007
User Experience Research Intern
2006
Degrees
D × B × T [ Design × Business × Technology]
MBA
2009 – 2012
Master of Design
2004 – 2006
Bachelor of Engineering
1999 – 2003
Licenses & Certifications
Designing Strategy
2020
Certified RGD since 2020
Member of Certification Committee
The School for Social Entrepreneurs (SSE) - Toronto, ON
Fellowship in Social Intrapreneurship
2017
Teaching/Speaking
RGD In-House Design Conference, Toronto
Hands-On Approach to Service Design Thinking and Implementation:
Building better services
Building better services
2025
sldnews podcast, Toronto
The Importance of Innovation and Design Thinking for Brands
2021
RGD In-House Design Conference, Toronto
How to Conduct Effective Remote Design Sprints
2021
BrainStation, Toronto
Lead Educator for Design Thinking, UX & UI Design
2019 – Present
Rotman, Toronto
Fireside Chats
General Assembly, Toronto
Keynote and Lightning Talks
2017
Sessional Lecturer
2008
HCII Conference, San Diego
Juried selection, presentation and publication of the paper “Interaction Design Patterns-Based Mobile Phone UI Design Library, Process and Tool.”
2009